We welcome any feedback or complaint from our users, in order to improve our services.

Should you have any, please send an email to feedback@mns.mu
M_250423 De-activation of Helpdesk number 401-6825

Dear Valued Customer,

With a view to further improve our quality of services, we have put in place a new hotline on 86205. You are kindly requested to call on this number instead of 401 6825 to reach our Helpdesk.

The number 401 6825 will not be available as from Friday 5th May 2023. Foreign customers are kindly requested to call on +230 460 7205.

Sincerely,
MNS Team
25.04.2023
Import Permits and Clearance - Ministry of Environment

Dear Sir/Madam,

We are pleased to inform you that as from 19th January, 2023, the application for Import Permits and Clearances for the import of

- Biodegradable single-use products
- Exempt plastic bags and reusable plastic items

to the Ministry of Environment, Solid Waste Management and Climate Change (MOE), can be made online through our TradeLink platform on https://tradenetmns.mu.

The electronic applications will be free of charge until 18th Feb 2023, thereafter a standard fee of Rs100/application will be deducted from your prepaid account at MNS upon submission of the application.

Kindly contact our Customer Service department on 401-6805 or customer.service@mns.mu, for registration.

For more information, you can also visit our website on http://servicesmns.mu/tradelink.html.

Sincerely,
MNS Team
18 Jan 2023

MCCI Important Notice

Increase In Price - Trade documents as from 1st JANUARY 2023:

Trade Documents Actual Price (Excluding Vat) New Price as from 1st January 2023 (Excluding Vat)

Certificate of Origin – MCCI Members 200 250

Certificate of Origin – MCCI Non-Members 300 450

Chamberised Documents – MCCI Members 200 250

Chamberised Documents – MCCI Non-Members 300 450

Please note that all prices are excluding of VAT.