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In the event you cannot reach our Helpdesk or Customer Service by phone, please send an email to helpdesk@mns.mu or customer.service@mns.mu, indicating which system (CNP, Tradenet, CBRIS, PDMS, ...etc) you are facing difficulties, your name, and phone number. We shall contact you as soon as possible. Thank you.
Tel: (230) 401 6825
Monday to Friday : 08:00 - 20:00
Saturday: 08:00 - 12:00
Sunday and Public Holidays Closed
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TradeNet Portal

Launched on 28th July, 1994, TradeNet, the first EDI network in Mauritius, allows traders, Customs brokers, shipping agents, and freight forwarders to submit trade documents like manifests, declarations, certificates of origin, import/export permits to various authorities. Commercial banks are also linked, enabling electronic payment of duties and taxes.

The benefits of TradeNet have been to greatly reduce trade declarations processing times, minimize travelling, and eliminate duplication of information capture by different agencies.
  • We welcome any feedback or complaint from our users, in order to improve our services.

    Should you have any, please send an email to feedback@mns.mu

  • M_120621   BUDGETARY UPDATES 2021

    Declarants, Importers and Exporters, are informed that Budgetary Updates - JUNE 2021 can be downloaded from the TradeNet Download option in TradeNet Portal, by login with their id and password.



    Dear Valued Customer

    Following Government's decision to lift the obligation to have a WAP effective 01 May 2021, we wish to inform our customers that we will resume our normal operations as from Monday 03 May 2021, i.e., 08:30 - 16:30 (Monday to Friday, excluding public holidays) .

    For your own safety and that of our employees, we humbly request you to adhere to specific hygiene advice and to maintain social distancing.

    Also, we highly recommend that you receive and pay your bill electronically as far as possible.br/>
    We thank you before-hand for your collaboration.

    MNS Management
    30 .04.2021

  • Notice for MCCI Users

    Dear All,
    In view of the current situation, we invite you to replenish your account either through Juice or Bank Transfer only. Please find below our bank account details:

    Bank Name: The Mauritius Commercial Bank Ltd
    Bank Address: 52 Sir William Newton Street, Port-Louis
    MUR Account No: 000010052615
    IBAN: MU11MCBL0901000000052615000MUR
    Swift Code: MCBLMUMU

    Should you require any further information, please contact:
    Miss Christelle Bundhoo – cbundhoo@mcci.org or
    Mrs Fiona Hungley-Quirin – fhungley@mcci.org

    Yours Faithfully,
    The Management


    Remarks on Front End System for BOEs submitted outside the statutory timeframe

    Declarants are hereby informed that in addition to a validation CUSRES, for every case where a BOE has been validated outside the statutory timeframe, the following ‘Remarks From Customs’ shall also be sent to the MNS Front End System: “The bill of entry has been submitted outside the statutory timeframe. Thus, the submission is in breach of section 9A(4) of the Customs Act. A Notice of Claim has been issued to the importer under section 9A(5) of the Customs Act.”

  • M_03112020:   New   DECOMP11

    Users are requested to download DECOMP11.EXE available in Tradenet Download. Updates contain Hs Codes for Non-staple Sugar Sweetened Products.


  • C_280820   Notice to Economic Operators relating to Proof of Origin (Certificate of Origin) Under Interim Economic Partnership Agreement Between The ESA - EC

    Users are requested to view notice in Tradenet Download

    Customs Dept

  • C_190820   New CPCs for Implementation Of Measures in the Finance (Miscellaneous Provisions) Act 2020

    Users are requested to view notice in Tradenet Download

    Customs Dept

  • C_230720   Notice to Economic Operators

    Amendments to Warehousing Period in Bonded Warehouses

    Economic operators are hereby informed that the warehousing period for goods entered in a bonded warehouse prior to 2 November 2019 under Section 76(1)(B) and (C) of the Customs Act, may be warehoused for a period of 36 months instead of 24 months or 33 months, as the case may be, from the date of entry.

    This measure shall be deemed to have come into operation on 23rd March 2020.

    23rd JULY 2020

  • M_19062020:   New   DECOMP7

    Users are requested to download DECOMP7.EXE available in Tradenet Download and view Notice for AMENDMENT TO PART I OF THE FIRST SCHEDULE TO THE CUSTOMS TARIFF ACT – SCRAP OF PE BOTTLES AND SCRAP OF PET BOTTLES


  • C_17062020:   CPCs for Exemption of customs duty, excise duty and VAT in connection with the construction of the Civil Service College Project

    Users are requested to view notice available in Tradenet Download

    Customs Dept

  • M_05062020:   New   BUDGET UPDATES DECOMP6

    Users are requested to download DECOMP6.EXE available in Tradenet Download and view Notices for Implementation of Measures in Budget Speech.

    1. Notice - Implementation of_Financial Resolution
    2. First Resolution Customs Tariff Act - 4 June 2020
    3. Second Resolution Excise Act 4 June 2020
    4. Notice - Implementation of Measures in Budget Speech 2020-2021
    5. Annex 1


  • M_030620  Front-End System Updates

    Dear Valued Customer,

    You are kindly requested to upgrade your MNS-Declarant Front-End System to version 20.06.01 by Monday 8th June, 2020 at the latest. As from Tuesday 9th June 2020, any Bill of Entry created and submitted from a different Front-End system version, will be automatically rejected by Customs.

  • M_01062020

    Dear Valued Customer,
    Please note that as from Monday 01 June 2020, request for clearance of PRODUCTS OF ANIMAL ORIGIN NOT MEANT FOR HUMAN CONSUMPTION (animal feed/ pet food, trophies, animal hairs, feathers, bristle, etc) and LIVE ANIMALS (excluding pets) can be done online through our TradeLink System.



    Economic Operators should ensure the following before the submission of a payment instruction for payment from a third party account:

    1) Written authorization is received from the third party to effect the payment from his account
    2) Ensure that there is sufficient fund in the account of the third party
    3) Inform the bank that a payment instruction will be effected from a third party account prior to submission of the payment instruction
    4) Proper details of third party account (for e.g. account no., account name and bank name) are inserted while submitting the payment instruction.

    May 28, 2020