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In the event you cannot reach our Helpdesk or Customer Service by phone, please send an email to helpdesk@mns.mu or customer.service@mns.mu, indicating which system (CNP, Tradenet, CBRIS, PDMS, ...etc) you are facing difficulties, your name, and phone number. We shall contact you as soon as possible. Thank you.
Helpdesk
Tel: (230) 401 6825
Monday to Friday : 08:00 - 20:00
Saturday: 08:00 - 12:00
Sunday and Public Holidays Closed
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TradeNet Portal

Launched on 28th July, 1994, TradeNet, the first EDI network in Mauritius, allows traders, Customs brokers, shipping agents, and freight forwarders to submit trade documents like manifests, declarations, certificates of origin, import/export permits to various authorities. Commercial banks are also linked, enabling electronic payment of duties and taxes.

The benefits of TradeNet have been to greatly reduce trade declarations processing times, minimize travelling, and eliminate duplication of information capture by different agencies.
Announcements
  • We welcome any feedback or complaint from our users, in order to improve our services.
    Should you have any, please send an email to feedback@mns.mu

  • M_05062020:   New   BUDGET UPDATES DECOMP6

    Users are requested to download DECOMP6.EXE available in Tradenet Download and view Notices for Implementation of Measures in Budget Speech.

    1. Notice - Implementation of_Financial Resolution
    2. First Resolution Customs Tariff Act - 4 June 2020
    3. Second Resolution Excise Act 4 June 2020
    4. Notice - Implementation of Measures in Budget Speech 2020-2021
    5. Annex 1

    MNS
    05/06/2020


  • M_030620  Front-End System Updates

    Dear Valued Customer,

    You are kindly requested to upgrade your MNS-Declarant Front-End System to version 20.06.01 by Monday 8th June, 2020 at the latest. As from Tuesday 9th June 2020, any Bill of Entry created and submitted from a different Front-End system version, will be automatically rejected by Customs.


  • M_01062020

    Dear Valued Customer,
    Please note that as from Monday 01 June 2020, request for clearance of PRODUCTS OF ANIMAL ORIGIN NOT MEANT FOR HUMAN CONSUMPTION (animal feed/ pet food, trophies, animal hairs, feathers, bristle, etc) and LIVE ANIMALS (excluding pets) can be done online through our TradeLink System.

    MNS
    01.06.2020


  • ELECTRONIC PAYMENT FROM THIRD PARTY ACCOUNT

    Economic Operators should ensure the following before the submission of a payment instruction for payment from a third party account:

    1) Written authorization is received from the third party to effect the payment from his account
    2) Ensure that there is sufficient fund in the account of the third party
    3) Inform the bank that a payment instruction will be effected from a third party account prior to submission of the payment instruction
    4) Proper details of third party account (for e.g. account no., account name and bank name) are inserted while submitting the payment instruction.

    May 28, 2020
    MRA, CUSTOMS DEPARTMENT


  • M_24032020   MNS Announcement

    COVID-19 Lockdown in Mauritius - Message from MNS Management Team.

    MNS (24/03/2020)

  • C_260320    Notice to Economic Operators

    CLEARANCE OF RELIEF CONSIGNMENT

    Please view Notice in Tradenet Download.
  • C_240320    Notice to Economic Operators

    REMOVAL OF VAT.

    Please view Notice in Tradenet Download.


  • C_230320    Notice to Importers, Exporters and Declarants

    Please view Notice on DELIVERY OF CERTIFICATES OF ORIGIN in Tradenet Download.


  • C_19032020   NOTICE TO ECONOMIC OPERATORS

    TEMPORARY SUSPENSION OF SCANNING OF CONTAINERS ON SUNDAYS


    ECONOMIC OPERATORS ARE HEREBY INFORMED THAT MRA CUSTOMS WILL TEMPORARILY SUSPEND THE SCANNING OF CONTAINERS ON SUNDAYS. THIS MEASURE SHALL BE IMPLEMENTED AS FROM 22ND MARCH 2020 UNTIL FURTHER NOTICE.

    ECONOMIC OPERATORS ARE ADVISED TO OPTIMISE THE USE OF SCANNING FACILITIES ON SATURDAYS WHICH IS AVAILABLE UP TO 18:00 HRS.

    FOR FURTHER INFORMATION AND ASSISTANCE ON THIS MATTER, YOU MAY CONTACT TEAM LEADER N. BUNDHOO ON 2020500 EXT. 7050 OR E-MAIL ON NUVIN.BUNDHOO@MRA.MU.

    MRA CUSTOMS DEPARTMENT
    19TH MARCH 2020


  • NOTICE TO DECLARANTS, IMPORTERS AND EXPORTERS

    CLEARANCE OF "PRIORITY CONSIGNMENTS"


    FURTHER TO NOTICE DATED 30/01/2012, DECLARANTS, IMPORTERS AND EXPORTERS ARE KINDLY REMINDED THAT THE FOLLOWING PROCEDURE AND CONDITION HAVE TO BE ABIDED FOR THE CLEARANCE OF PRIORITY CONSIGNMENTS:

    - THE WORDING "PRIORITY" HAS TO BE INSERTED IN THE FIRST LINE OF MARKS AND NUMBERS FIELD OF BILL OF ENTRY IN THE CMS.
    - "PRIORITY CONSIGNMENTS" SHALL PERTAIN TO REEFER, DANGEROUS CARGO, PERISHABLES, MEDICINES AND ANY OTHER CONSIGNMENTS OF THE TYPE.

    FOR FURTHER INFORMATION AND ASSISTANCE, YOU MAY CONTACT THE CMS/IT SECTION OF THE CUSTOMS DEPARTMENT ON 202 0500.

    MRA CUSTOMS DEPT
    19th MARCH 2020


  • C_13032020   TEMPORARY CHANGES IN RESPECT OF ALLOWANCE TO PASSENGERS ON SPIRITS AND WINE UNDER CUSTOMS LAWS

    Please view Notice in Tradenet Download.

    MRA CUSTOMS
    13.03.2020


  • C_20022020   NOTICE TO DECLARANTS / IMPORTERS

    CPCs FOR CUSTOMS DUTY, EXCISE DUTY AND VAT EXEMPTION ON IMPORTATION OF GOODS EXCLUDING MOTOR VEHICLES IN RESPECT OF THE CONSTRUCTION OF A BUILDING TO HOUSE THE NATIONAL ARCHIVES DEPARTMENT AND THE NATIONAL LIBRARY PROJECT

    Please view notice in Tradenet Download.

    MRA CUSTOMS
    20th FEBRUARY 2020

  • C_03022020   NOTICE TO ECONOMIC OPERATORS

    WITHDRAWAL OF UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND FROM THE EUROPEAN UNION


    ECONOMIC OPERATORS ARE HEREBY INFORMED THAT -

    (1) THE UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND (UK) WILL OFFICIALLY LEAVE THE EUROPEAN UNION (EU) ON 31 JANUARY 2020 AT 23.00 GMT;

    (2) A TRANSITION PERIOD FROM 01 FEBRUARY 2020 TO 31 DECEMBER 2020 HAS BEEN AGREED BETWEEN EU AND UK, WHEREBY THE UK WILL CONTINUE TO APPLY THE EU-ESA INTERIM PARTNERSHIP AGREEMENT (iEPA) TO WHICH THE EU IS A SIGNATORY;

    (3) IMPORT AND EXPORT OF ORIGINATING GOODS BETWEEN MAURITIUS AND UK WILL CONTINUE TO BE MADE UNDER THE EU-ESA iEPA DURING THE TRANSITION PERIOD AND

    (A) IMPORT SHALL BE GOVERNED BY PARAGRAPH 10 OF PART I OF THE FIRST SCHEDULE TO THE CUSTOMS TARIFF ACT; AND

    (B) EXPORT SHALL BE GOVERNED BY THE CUSTOMS (MOVEMENT CERTIFICATE EUR 1) REGULATIONS 2005 RELATED TO THE EU-ESA iEPA.

    FOR FURTHER INFORMATION AND ASSISTANCE, YOU MAY CONTACT THE ORIGIN UNIT ON PHONE NO. 202 0500.

    MRA CUSTOMS
    31st JANUARY 2020