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Terms of Use
(last updated on 10 August 2018) for the services.
This website uses cookies to remember users and understand ways to enhance their experience. For more information, please visit our Cookie Policy. I have also read and acknowledged the Privacy Notice of Mauritius Network Services Ltd. I understand that all personal data shall be collected and processed in accordance to the Data Protection Act 2017 and the European Union General Data Protection Regulation 2016.
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Helpdesk
Hotline: 86205
International: +230 460 7205
Monday to Friday : 08:00 - 20:00
Saturday: 08:00 - 12:00
Sunday and Public Holidays Closed
To use this system
- Enable Cookies, Javascript and
Popups in your browser
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| Release 3.4.9: 06.09.2024 | |
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TradeNet Portal
Launched on 28th July, 1994, TradeNet, the first EDI network in Mauritius, allows traders,
Customs brokers, shipping agents,
and freight forwarders to submit trade documents like manifests, declarations, certificates
of origin, import/export permits to various authorities.
Commercial banks are also linked, enabling electronic payment of duties and taxes.
The benefits of TradeNet have been to greatly reduce trade declarations
processing times, minimize travelling,
and eliminate duplication of information capture by different agencies.
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Announcements
- Dear Valued Customer,
We wish to inform you that due to our annual end-of-year gathering, our office will be closed
exceptionally at 14:00 on Friday 6th Dec, 2024. Our Hotline however, will still be available until 20:00.
Sincerely, MNS Team.
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General Maintenance
Dear Valued Customer,
We would like to inform you that due to a general maintenance on MNS servers, our TradeNet platform https://tradenetmns.mu, will not be available on Sunday 8th December, from 14:00 to 16:30.
During this time, you will not be able to submit customs declarations, nor receive messages from Customs. Electronic Payment instructions also will not be processed.
We apologise for any inconvenience this downtime may cause.
MNS Team 28.11.2024 - We welcome any feedback or complaint from our users, in order to improve our services.
Should you have any, please send an email to feedback@mns.mu
- M_250423 De-activation of Helpdesk number 401-6825
Dear Valued Customer,
With a view to further improve our quality of services, we have put in place a new hotline on 86205. You are kindly requested to call on this number instead of 401 6825 to reach our Helpdesk.
The number 401 6825 will not be available as from Friday 5th May 2023. Foreign customers are kindly requested to call on +230 460 7205.
Sincerely, MNS Team 25.04.2023
- Import Permits and Clearance - Ministry of Environment
Dear Sir/Madam,
We are pleased to inform you that as from 19th January, 2023, the application for Import Permits and Clearances for the import of
- Biodegradable single-use products
- Exempt plastic bags and reusable plastic items
to the Ministry of Environment, Solid Waste Management and Climate Change (MOE), can be made online through our TradeLink platform on https://tradenetmns.mu.
The electronic applications will be free of charge until 18th Feb 2023, thereafter a standard fee of Rs100/application will be deducted from your prepaid account at MNS upon submission of the application.
Kindly contact our Customer Service department on 401-6805 or customer.service@mns.mu, for registration.
For more information, you can also visit our website on http://servicesmns.mu/tradelink.html.
Sincerely,
MNS Team 18 Jan 2023
- MCCI Important Notice
Increase In Price - Trade documents as from 1st JANUARY 2023:
Trade Documents |
Actual Price (Excluding Vat) |
New Price as from 1st January 2023 (Excluding Vat) |
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Certificate of Origin – MCCI Members |
200 |
250 |
Certificate of Origin – MCCI Non-Members |
300 |
450 |
Chamberised Documents – MCCI Members |
200 |
250 |
Chamberised Documents – MCCI Non-Members |
300 |
450 |
Please note that all prices are excluding of VAT.
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